enVision

The first step in any Solution Source implementation is enVision—the discovery of the client’s goals, processes and the requirements for the technology solution. Unlike traditional software companies or IT firms, Solution Source relies on the business system to determine the software solution, not the other way around.

enVision Guarantee       enVision Guarantee You will: Understand and have documentation of your current business process Understand and have documentation of the related data flow Understand the key management decision points for implementing changes to the system Implementation       Implementation Statistics show that only 30-50% of all business software implementations are successful.  However, 100% of the personalized business systems implemented by Solution Source have been successful and are still being used by clients 10 years later. Support       Support Solution Source provides clients access to support through direct office phone numbers and email to account managers and support representatives.  On-line case submission is also available 24/7 on the Solution Source web portal.