PRIVACY POLICY
Custom Business Solutions, Inc. DBA Solution Source Privacy
Statement
Effective Date: April 17, 2016
This Privacy Statement is a modification of the NetSuite
Group Privacy Statement found at http://www.netsuite.com/portal/privacy.shtml.
In this Privacy Statement (“Statement”), Custom Business
Solutions, Inc. DBA Solution Source explains how we collect, use, maintain,
disclose, and transfer personal information, and the choices you have in
relation to our processing of your personal information. We are committed to
protecting your privacy in accordance with this Statement.
References in this Statement to “we,” “us” or “our” are
references to Custom Business Solutions, Inc. that is operating the relevant
Website, or providing the applicable Services. Statements referring to “you” or
“your” are references to the company or individual we are collecting personal
information about.
If you have any questions regarding this Statement, please
email us at support@solution-source.net
or see the “How to Contact Us” section below.
SCOPE
This Statement applies to the following:
Personal information we collect through all websites
operated by Custom Business Solutions, Inc. (“Website(s)”).
Personal information we collect about you in the course of
doing business with you, such as when you engage with us as a customer,
potential customer, vendor, service provider, professional advisor, consultant
or other third party in relation to the provision of our Services, and the
operation of our business generally. This includes sales, marketing, business
contact or registration activities conducted by Custom Business Solutions, Inc.,
but does not include any personal information you or your end-users input or
upload into the Services.
TYPES OF DATA AND COLLECTION METHODS
Information you provide to us through the Websites: Through
your use of the Websites, you may choose to provide us with certain personal
information. For example, when you request information, a free product tour,
schedule a consultation, subscribe to a mailing list, subscribe to Services,
respond to an online survey or otherwise contact us, we usually collect
personal information such as your name, e-mail address(es), postal address(es),
telephone numbers and any other information you choose to provide.
You can opt out of providing information by not entering it
when asked. If information is required in order to allow us to respond to your
inquiry, you will receive a notice advising you of this. If you do not provide
us with some or all of the requested information we may not be able to provide
the requested information or Services to you.
Information we collect automatically through the Websites:
The Websites also collect certain information by automated means. For example,
when you visit a Website, we track certain information about your computer and
Internet connection, such as the IP address of your computer and/or Internet
service provider, the date and time you access the site, the Internet address
of websites from which you link to our Websites, the computer technology you
are using and your movements and preferences on our site.
We use technology that many other websites employ,
including, without limitation, “cookies” or small data files stored on your
computer’s hard drive, to collect such information. There are persistent
cookies and session cookies. In some instances, we use cookies to collect
information in connection with future visits from that Website, to recognize
you as a previous visitor, or to track your activity on our Websites. If you
follow a link to the Website from an affiliate or promotion, we store
information about your arrival from that affiliate or promotion in a session
cookie. A persistent cookie consists of a text file sent by a web server to web
browser, which will be stored by the browser and will remain valid until its
set expiry date.
We do not deliver third party online advertisements on our
Websites, but we may use third-party advertising companies to serve ads for our
Services when you access and use other websites, based on the information
relating to your access to and use of our Websites, as well as information
received from third parties. To do so, these companies may place or recognize a
unique cookie on your browser (including through use of pixel tags).
In general, you do not need to have cookies turned on to
visit our Websites. You can refuse cookies by setting your browser to decline
them automatically or to give you the choice of declining or accepting the
placement of cookies from the Website. That said, some of our webpages, may
require you to accept a mandatory session cookie, which you can delete after
you leave the Website.
We also may collect information related to your company,
approximate geographic location, or other demographic information that does not
personally identify you.
To the extent permitted by applicable law, we reserve the
right to combine other information as defined above with personal information
that you submit.
Information customers and potential customers provide to us:
You may choose to provide personal information when engaging in or conducting
business with us. The types of information we may collect include names, email
addresses, postal addresses, contact details, job titles, transactional
information, financial/billing information, account information, correspondence
and any other information you may choose to provide.
You may also choose to provide personal information, such as
contact details and job titles, when you attend sales and marketing events,
product demos, take part in surveys, or through other sales and marketing interactions
we may have with you.
Other information we collect in the course of operating our
business: We also collect information from our vendors, suppliers, service
providers, agents, consultants, business partners, professional advisors and
other third parties for the purposes of managing and operating our business.
For example, we will collect business contact information, financial
information and other information necessary to engage third parties and to
evaluate their performance.
Information we collect automatically through the Services:
Our systems may also collect certain information automatically when you use the
Services, for example, usage information (such as user activity, configuration
of the device, performance metrics data) and log information (such as IP
addresses, ISP, browser type, clickstream data, security information, errors
and crashes).
COLLECTION PURPOSES, USE OF BUSINESS DATA
We will use your personal information for a range of
different purposes, including:
To respond to your specific inquiry or request and to
provide you with information and access to resources that you have requested
from us;
To administer, protect, operate and maintain the Websites
and our systems;
To improve the navigation and content of our Websites,
system administration and security;
To compile aggregated statistics about the site usage and to
better understand the preferences of our site visitors;
To help personalize your experience on our Websites (for
example, we may use IP addresses to approximate your general location such as
city and state for purposes such as to provide information on local promotions
and events);
To help deliver our Services to our customers and to provide
customer service and support;
To process and complete business transactions and send
related information, including transaction confirmations and invoices;
To send information to our customers about their account,
technical alerts or updates, and other administrative or service-related
communications;
To carry out research and development to improve our
Services;
To carry out other legitimate business purposes, as well as
other lawful purposes about which we will notify our users and customers.
We maintain reasonable procedures to help ensure that
personal information we collect and use is reliable for its intended use, accurate,
complete, and current.
Additionally, we may collect personal information for
marketing purposes such as contacting you to further discuss your interest in
our company, the Services we provide and ways we can improve them and to
provide information on Services, promotions, and events. You can opt out of
receiving marketing emails as explained in the “Your Marketing Options” section
below.
GOOGLE ANALYTICS TRACKING DATA COLLECTED
Our Websites use the Google Demographics & Interest
Reports, which may collect data containing your Age, Gender, and Interest
Categories. Collecting this data allows
us to better understand the needs and interests of our customers and potential
customers. If you would like to opt-out
of this data collection, please see the Google Analytics Opt-out Browser Add-on
here: https://tools.google.com/dlpage/gaoptout/.
DATA TRANSFERS TO THIRD PARTIES
We do not sell your personal information to any third
parties; however, we may share your personal information with third parties as
follows:
Trusted agents, consultants and service providers to perform
business related functions such as service providers that help support the
Services.
Business partners, such as system integrators, distributors,
and referral partners that are involved in providing Services. For example, if
you indicate an interest in a Service, we may share personal information such
as your contact information with our business partners.
OTHER DISCLOSURES
Under certain circumstances, we may be required to disclose
your personal information in response to valid requests by public authorities,
including to meet national security or law enforcement requirements.
We may disclose your personal information if required to do
so by law in order to (for example) respond to a subpoena or request from law
enforcement, a court or a government agency, or in the good faith belief that
such action is necessary (a) to comply with a legal obligation, (b) to protect
or defend our rights, interests or property or that of third parties, (c) to
prevent or investigate possible wrongdoing in connection with the site or our
Services, (d) to act in urgent circumstances to protect the personal safety of
users of the site, our Services or the public; or (e) to protect against legal
liability.
DISCLOSURE FOR PROSPECTIVE SALE, MERGER, ACQUISITION OR
REORGANIZATION
We may share or transfer your information in connection with
a prospective or actual sale, merger, transfer or other reorganization of all
or parts of our business. Also, we reserve the right to fully use and share any
information that is not in personally identifiable form (such as statistics and
survey results that do not identify you individually by name).
YOUR CHOICES
If we intend to use your information for a purpose that is
materially different from the purposes identified above or if we intend to
disclose it to a third party (a non-agent) not previously identified, we will
notify you and offer you the opportunity to opt out of such uses and/or
disclosures where it involves non-sensitive information or opt-in where sensitive
information is involved.
You may choose to change your marketing choices at any time
by contacting us at: support@solution-source.net
or by calling us directly at (574) 533-2659.
You can also unsubscribe from our marketing communications
by following the instructions or unsubscribe mechanism in the e-mail message.
To opt out of receiving marketing related communications from us, please click
on the “opt-out” link in the communication or please contact us at support@solution-source.net or by
calling us directly at (574) 533-2659. Please
note that if you do opt-out of receiving marketing- related emails from us, we
may still send you important administrative messages, and you cannot opt-out
from receiving account-related or other administrative messages.
As previously noted, if you would like to opt-out of this
data collected by the Google Analytics Demographics & Interests Report ,
please see the Google Analytics Opt-out Browser Add-on here: https://tools.google.com/dlpage/gaoptout/.
THIRD-PARTY SITES
This Statement does not apply to, nor are we responsible
for, the privacy, information or other practices of any third parties,
including any third party operating any site or service to which the site
links. The inclusion of a link on the site does not imply our endorsement of
the linked site or service.
SECURITY
We maintain reasonable and appropriate security measures to
protect your personal information from loss, misuse, and unauthorized access,
disclosure, alteration, and destruction.
CROSS-BORDER TRANSFERS
Your personal information may be stored and processed in any
country where we have facilities or in which we engage service providers. You
acknowledge that your personal information may be transferred to countries
outside of your country of residence, including the United States, which may
have different data protection rules than those of your country.
RETENTION PERIOD
We will retain your personal information for the period
necessary to fulfill the purposes outlined in this Statement unless a longer
retention period is required or permitted by law, for legal, tax or regulatory
reasons, or other legitimate and lawful business purposes.
GENERAL DATA REQUESTS
If personal information you have submitted to us is no
longer accurate, current, or complete, and you wish to update it, please send
an e-mail to: support@solution-source.net
or see the “How to Contact Us” section below.
Upon appropriate request we will update or amend your information, but
we reserve the right to use information obtained previously to verify your
identity or take other actions that we believe are appropriate.
HOW TO CONTACT US
If you have any questions regarding this Statement or if you
need to request access to or update, change or remove personal information that
we control, you can do so by contacting:
Solution Source
1769 Stafford Ct,
Goshen, IN 46526
United States of America
(574) 533-2659
support@solution-source.net
AMENDMENTS
We reserve the right to change, modify, add or remove
portions of this Statement from time to time and in our sole discretion, but
will alert you that changes have been made by indicating on this Statement the
date it was last updated. When you visit this site, you are accepting the
current version of this Statement as posted on the site at that time. We
recommend that users revisit this Statement on occasion to learn of any
changes.
